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DEPARTMENT:LIBRARY
SERVICES DIRECTORATE:
CLIENT SERVICES SECTION:
INFORMATION RESOURCES DISTRIBUTION Supervisor:
Delivery Services (Ref No: CS/IRD/SupDelServ/P9/June2011/bx-1) |
The purpose of this position is
to supervise the functioning and performance of delivery services within Unisa
Library, to oversee mail administration services, and to ensure that issuing,
dispatching, and reproduction services are rendered to the satisfaction of
clients.
Requirements:
- Library
Diploma (Three Year Diploma)
- Courses
relevant to aspects of IR Delivery (e.g. despatch) including supervisory
courses.
·
Knowledge and
understanding of various technologies e.g. tracking, strapping, interlibrary
loans systems, Oasis and workflow.
·
Knowledge and
understanding of Library Services philosophy and rules, library delivery model
and service Level Agreements with partners, courier etc.
·
Knowledge and
understanding of destinations and various types of received items.
·
Knowledge and
understanding of all Information Resources Delivery Services process and roles.
·
Knowledge and
understanding of despatch methods in order to provide optimal fulfilment of
requests.
·
Knowledge and
understanding of IR Delivery e.g. packaging principles and rules, copyright
regulations.
·
Knowledge and
understanding of the principles of team supervision.
·
Knowledge and
understanding of process design.
·
Knowledge and
understanding of performance management .
·
Knowledge of existing
and new library processes.
·
Be able to deal
effectively with a wide range of post levels.
·
Be able to
communicate effective and take ownership of deadlines.
·
Result orientation-
delivery outputs effectively with measurable results.
Recommendation:
·
Experience in
supervising staff.
·
At least 5 years
appropriate experience in a library related work environment.
Competencies:
·
Good interpersonal
relations
·
Good communication
skills
·
Organising ability
·
Administration
·
Performance
management
Duties:
·
Supervision of
delivery activities
·
Process improvement
·
Management of staff
·
Communication and
Liaison
Assumption of
duty: As soon as possible.
Salary: Remuneration is commensurate with the seniority of the position
Closing date: 01
July 2011
Enquiries: (012) 429-2297 (HR
Staffing and Client Services – Ms BH Ximba)
Any
change in conditions of service will only become operative after one calendar
month's written notice and will be made in full compliance with the relevant
provisions of the Labour Laws.
The prescribed application form must be
accompanied by a CV and original certified copies
of all educational qualifications and ID document. Applications not on the
prescribed application form and those submitted without original
certified copies attached will not be considered.
Candidates with foreign qualifications must also submit the South African
equivalent of the qualification. Applications, on the prescribed forms, should
be posted to reach UNISA HR: Staffing & Client
Services, PO Box 392, UNISA 0003 before the closing date.
Hand-delivered application forms can be deposited into the Application Boxes
situated at the following locations on the Muckleneuk Campus: • Theo van Wijk
Building, Main Entrance • OR Tambo Building,
3rd Floor entrance. The full advertisement and prescribed application
form can be downloaded from our website: http://www.unisa.ac.za (click on
“about” then “Vacancies” and then choose the relevant field, as stated above). Correspondence
will be limited to short-listed candidates only. If you have not been contacted
within two months of the closing date of this advertisement, please accept that
your application was not successful.
Appointments will be made in accordance with Unisa’s
Employment Equity Plan.
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We welcome applications from
Persons with Disabilities |
(Signed)
Ms P Makanya-Ojowuro
Director: HR Staffing & Client Services